JERSEY TEJIDO DE LANA/ALPACA
Hemos formado el CLUB TRENDY STORIES pensando en ti, porque queremos que seas parte de nosotros y poder compartir contigo lo que te interesa y te gusta.
Al realizar tu primera compra en trendystories.es pasarás a formar parte de nuestro Club, podrás acumular puntos al realizar tus compras, y beneficiarte de descuentos y promociones exclusivas para miembros.
Cada euro de tus compras se convertirá en un punto, al acumular 120 puntos te REGALAMOS un cupón DESCUENTO de 10€ con 30 días de validez.
All shipments will be made through the courier company MRW. We will ship your order within a maximum of 24 hours. You will receive the order at the address indicated (home delivery) within a maximum period of 48 hours in the destinations in Spain and 5 working days in the international destinations:
Zone 1 – Province of Alicante
Zone 2 – Region of Valencia
Zone 3 – mainland Spain, Andorra, Gibraltar, mainland Portugal
Zone 4 – Non-mainland Spain (Balearic Islands, Canary Islands)
Zone 5 – Internacional I (Germany, Austria, Belgium, Denmark, France, Netherlands, Italy, Luxembourg, Poland, Czech Republic and Switzerland).
Zone 6 – Internacional II (Bulgaria, Slovenia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Norway, Slovak Republic, Romania and Sweden).
This period begins at the time of order confirmation (from the time of transfer in case of payment by bank transfer). You will receive an email informing you of the status of your shipment. During the time of sales these deadlines may be delayed by an additional 24 hours. If you have chosen in-shop pickup, you can pick up your order within 3 (three) business days.
You have a maximum period of 15 calendar days, from the moment of receipt of your order, to request the exchange or return.
You can request the exchange or return of any item purchased on our website www.trendystories.es except items belonging to the excluded categories.
It is not necessary to justify the change or return decision. Contact us by writing to firstname.lastname@example.org to manage your change or return in a personalized way.
Once you have requested your exchange or return you will need to pack the items in the received package or a similar one and include inside the package a copy of the return sheet or the original of the order.
The shipping cost will be under the responsibility of the customer.
Returned items must include a copy of the order sheet. If you do not have it you can attach a paper reflecting the order number, items to be returned, size requested (in case of change of size), and in case your order was paid by bank transfer, an account number to make a refund.
If you have any questions about the exchange or return process or want to make any enquiries you can contact us at email@example.com or by calling +34 865 795 165.
Used items other than those that do not have the original label are excluded from the right of rejection.
Don't know what size you need? Do you prefer to order by phone? For any questions or queries, you can call us at 865 795 165 or write to firstname.lastname@example.org